Frequently asked questions

Here’s everything you need to know about attending Connections Saudi in Riyadh.

  • The event begins with the arrival day on Monday 10 November, and concludes with departure day on Friday 14 November. Meetings, experiences, and evening receptions will take place across various venues in Riyadh, Saudi Arabia. For the latest updates and timings, please refer to the digital agenda on our platform or mobile app.

  • We will be sharing a 'how-to' series which is intended to guide you through the platform and wish list selection. You can find a previous Connections Luxury event highlight video on the event platform.

  • You can apply via our registration site, here.

  • Attending one of our community events automatically grants you membership in Connections Luxury. As a member, you gain year-round access to our digital platform and app, where you can browse, discover, and connect with others in the community.

  • Cancellation policies vary for Buyers and Suppliers. Please refer to the specific terms outlined during registration or contact our team for further details. 

    For Connections Saudi, the buyer cancellation and flight submission deadline is 1 September 2025. If flights have not been submitted or the approved buyer cancels their place without nominating an acceptable replacement after 1 September, Connections Luxury reserves the right to apply a £2,000 cancellation fee.

  • Before the event, you will have the opportunity to create your meeting ‘wish list’. Using our platform, you can select 10 ‘Must-meets,’ 20 ‘Meets,’ and 5 ‘No thanks.’ Our AI-powered technology will then generate your personalised agenda of pre-scheduled one-to-one appointments.

  • You will be able to create your wish list from Wednesday 1 October to Tuesday 21 October.

  • Comprehensive guidance on using the event platform and app is available on the platform itself, including detailed video tutorials to help you navigate the features. Access the playlist here.

  • There is one Connections Luxury app for all events and the year-round community hub. Download it from your app store (App Store or Google Play) and log in to access event details and connect with other members.

  • The agenda is available on the event platform and app and is released in stages. Initial timings are shared in advance, followed by your personalised agenda of appointments closer to the event date. We will also send regular email updates with key dates and information.

  • Once your personalised agenda is finalised, changes are limited. However, if you have any urgent requests, please contact our team directly, and we’ll do our best to assist.

  • Yes, you can! On the desktop version of the event platform, click your profile icon, select ‘Export,’ and choose to download your meeting list as an Excel or CSV file.

  • Smart casual attire and comfortable footwear is perfect during the day so you are able to comfortably enjoy the experiences we have in store. In the evenings however, please feel free to dress up if you wish.

  • For buyers only, airport transfers are provided on the event arrival and departure dates. More details will be shared closer to the event date.

  • Contact our team directly for assistance. We will provide a visa support letter and hotel confirmation for Buyers requiring documentation.

  • As a hosted Buyer, you will enjoy:

    • Four nights’ accommodation in a luxury hotel

    • Complimentary airport transfers on arrival and departure days

    • A personalised agenda of pre-scheduled one-to-one appointments

    • Lunch and evening networking receptions

    • Unique experiences and activities

  • Attendance at Connections Saudi is subject to approval by the Saudi Tourism Authority (STA). This ensures that all participants meet the event’s high standards and contribute meaningfully to its objectives. Each application is reviewed based on level of business spend (both current and potential) as well as compatibility with the suppliers who will be represented.

  • You can update your flight details directly on your profile via the event platform. If your transfer details have already been sent and your flight changes at the last minute, please notify our team immediately so we can rearrange your transfer.

  • Please contact our team to discuss options for additional attendees.

  • In addition to pre-scheduled one-to-one appointments, there are networking receptions, lunches, and unique activities designed to foster meaningful connections.

  • You can access all attendee's contact details through our event app throughout the event and 1 month after the event date.

  • Our team will be available on-site at the event helpdesk. Ahead of the event, you can email us (enquiries@weareconnections.com) for assistance.

Got another question? Drop us an email, we're happy to help!

Contact us